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Privacy Policy
About
At WineLion we care about your privacy, and thus we only process data that we need for improving our services and we handle the information we have collected about you with utmost care, and a strong focus on GDPR.
We do not send unrequested marketing communications and we do not sell your personal data to third parties.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.winelion.be (the "Site").
This privacy policy applies to the use of the website and the services provided by WineLion. We will describe what kind of personal data we collect, what we use it for, how and for whom, and which data is shared with third parties (i.e. your address for delivery).
We will also explain how we store your personal data and what rights you have with regards to the information you provide to us.
If you have any questions about our privacy policy, please contact us at hello@winelion.be.
Personal data we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this information as "Device Information." You have the right to reject this use of cookies. However, should you agree, we collect Device Information using the following technologies:
"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card numbers, email address, and phone number). We refer to this information as "Order Information" and it is needed to process your order.
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal data?
We use the Order Information that we collect generally to fulfil your orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal data
We only share the personal data required to power up our store as described above.
We never sell your personal data. To anyone. Ever.
For example, we use Combell to power our online store--you can read more about how Combell uses your Personal Information here: https://www.combell.com/en/about-combell/privacy-policy.
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt-out of targeted advertising by opting out of the following services:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
Do not track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, please contact us by e-mail at hello@winelion.be.